F.A.Q



Q: Is there a limit on the number of children?
We recommend that on a regular sized jumping castle a maximum of 8 children at one time and on the larger sized jumping castles a maximum of 12 children. The jumping castles are designed to handle the average weight of the age group. See our Jumping Castles page for more information.

Q: Do you have Public Liability Insurance?
Yes we have $10m public liability insurance. We can gladly provide you with a certificate of currency should this be required by council when using a municipal building/area.

Q: How high are the jumping castles?
Our regular jumping castles, regular jumping castles with slides and large jumping castles with slides are 3.2 meters (10′) tall. Our large jumping castles are approx 4.3 meters (13′) tall and the slide is about 5 meters (16′) tall.

Q: What happens if it rains?
Each jumping castle has its own fitted rain cover. Every jumping castle has their own individually tailored rain jacket – jumping will go on no matter the weather! If heavy rain is forecast, you are welcome to postpone to a later date with no additional cost or cancel altogether. A full refund less $50 admin fee applies.

Q: Can the jumping castle be set up on concrete?
Yes it can, we will bring concrete blocks to anchor it safely and safety mats for extra safety. There is an extra cost for a set up on concrete. Please see the Jumping Castles page for more information or Contact Us. Unfortunately due to the size of the slide, it can not be set up on concrete.

Q: Can the jumping castle be set up in a park?
Yes! it can be set up in a park anywhere. Extra costs may apply if there is not power at the park or the jumping castle has to be set up on concrete. See the Jumping Castle page for more information or Contact Us.

Q: What happens if we cancel?
If you cancel at any time, you will get a full refund less a $50 administration fee.

Q: Is there a delivery and set up cost?
No, our delivery and set up costs are included in the price of a standard delivery in the Northern Beaches and North Shore area. A small fee may apply for deliveries in difficult to access locations or delivery to areas outside our dedicated area. Please Contact Us for more information.

Q: How does the inside of the Jumping Castle with Slides work?
The video clip on the home page demonstrates how the castle works.


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