Question 1

Is there a limit on the number of children?

Accepted Answer

We recommend that on a regular sized jumping castle a maximum of 8 children at one time and on the larger sized jumping castles a maximum of 12 children.

Question 2

How high are the jumping castles?

Accepted Answer

Our regular jumping castles, regular jumping castles with slides and large jumping castles with slides are 3.2 meters (10′) tall. Our large jumping castles are approx 4.3 meters (13′) tall and the slide is about 5 meters (16′) tall.

Question 3

What happens if it rains?

Accepted Answer

Each jumping castle has its own fitted rain cover. Every jumping castle has their own individually tailored rain jacket – jumping will go on no matter the weather! If heavy rain is forecast, you are welcome to postpone to a later date with no additional cost or cancel altogether. A full refund less $50 admin fee applies.

Question 4

Can the jumping castle be set up on concrete?

Accepted Answer

Yes it can, we will bring concrete blocks to anchor it safely and safety mats for extra safety. There is an extra cost for a set up on concrete. Please see the Jumping Castles page for more information or Contact Us. Unfortunately due to the size of the slide, it can not be set up on concrete.

Question 5

Can the jumping castle be set up in a park?

Accepted Answer

Yes! it can be set up in a park anywhere. Extra costs may apply if there is not power at the park or the jumping castle has to be set up on concrete. See the Jumping Castle page for more information or Contact Us.

Question 6

What happens if we cancel?

Accepted Answer

You can cancel at anytime. You don't pay until the castle is setup. There is no cancellation fee or anything of that kind.

Question 7

Is there a delivery and set up cost?

Accepted Answer

The delivery and set up costs are included in the price shown on the jumping castles page. However, there may be a travel fee depending on the travel time from Freshwater to your area. Feel free to get in contact with our team to find out if this fee may apply to you.

0479 060 280

Browse Our Jumping Castles

Animal Farm Castle

Fairy Magic Castle

Birthday Castle

Rocket Ship Castle

Miss Mermaid Castle

Fancy Dress Castle

Toy Box Castle

Circus Clown Castle

Beach Hut Castle

Jungle Jump Castle

Safari Castle

Giant Slide Castle

Contact Us